Accessibility statement

This accessibility statement applies to the School Zone website.

The website is run by Public Health England and is due to be retired during 2020/21.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know that significant parts of this website are not fully accessible. We are retiring the website during 2020/21 and it will be replaced by a new website that will be compliant with accessibility standards. Some of the issues you may experience on this site now include:

  • people navigating the website using a keyboard only will find they are unable to tab easily between content and will find it hard to understand where the focus is
  • several issues relating to text and non-text colour contrast, meaning people with low vision may have particular trouble reading some of the text
  • some links are not described clearly enough for users to understand what they do or where they go
  • people using screen readers and other assistive technology will find it difficult to navigate the website

Feedback and contact information

If you need information on this website in a different format – like accessible PDF, large print, easy read, audio recording or braille – please email partnerships@phe.gov.uk.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, contact partnerships@phe.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No 2) Accessibility Regulations 2018 (the "accessibility regulations"). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contact us by post or visit us in person

Public Health England is based at:

Wellington House
133-155 Waterloo Road
London SE1 8UG

Technical information about this website's accessibility

Public Health England is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No 2) Accessibility Regulations 2018.

Compliance status

This website is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-compliances and exemptions are listed in the "Non-accessible content" section.

Non-accessible content

  • Screen-reader users need to know where a link is pointing. Currently there are a number of links that have no available text for screen-reader users. This fails the Web Content Accessibility Guidelines version 2.1 (A) guideline 2.4.4 Link Purpose and guideline 4.1.2 Name, Role, Value.
  • The homepage does not have a top-level heading (H1). This is the most essential heading on the page as it allows people using screen readers to determine the start of the main content. This fails the Web Content Accessibility Guidelines version 2.1 (A) guideline 1.3.1 Info and Relationships and guideline 1.3.2 Meaningful Sequence. This issue also occurs on a large number of other pages.
  • Form fields are not labelled effectively, making it hard for people using screen readers to complete the form to understand what information is required in each field. This fails the Web Content Accessibility Guidelines version 2.1 (A) guideline 1.3.1 Info and Relationshipsguideline 3.3.2 Labels or Instructions and guideline 4.1.2 Name, Role, Value.
  • There are IDs on the page that are duplicated, which may cause assistive technologies to overlook content. This fails the Web Content Accessibility Guidelines version 2.1 (A) guideline 4.1.1 Parsing.
  • Some content moves without stopping, which can be a big distraction and hard to understand for some groups of users. This fails the Web Content Accessibility Guidelines version 2.1 (A) guideline 2.2.2 Pause, Stop, Hide.
  • Video content is present that has no alternative for users that have hearing impairments. This fails the Web Content Accessibility Guidelines version 2.1 (A) guideline 1.2.2 Captions.
  • There is some video content that does not have an audio description, which is unhelpful for screen-reader users. This fails the Web Content Accessibility Guidelines version 2.1 (A) guideline 1.2.3 Audio Description or Media Alternative (pre-recorded).
  • The cookie banner presents issues for people using a screen reader, as the expanded content is not announced to the user. This fails the Web Content Accessibility Guidelines version 2.1 (A) guideline 1.3.1 Info and Relationships and guideline 2.4.4 Link Purpose (In Context).
  • Some images have been provided with the role of list box, which is not required. This fails the Web Content Accessibility Guidelines version 2.1 (A) guideline 4.1.2 Name, Role, Value.
  • No skip-content links exist on many of the pages. This fails the Web Content Accessibility Guidelines version 2.1 (A) guideline 2.4.1 Bypass Blocks.
  • Some form fields are not labelled as users might expect them to be. This reduces the ability for people using voice activation software to say the visual label of the field to gain access to that field. This fails the Web Content Accessibility Guidelines version 2.1 (A) guideline 2.5.3 Label In Name.
  • Some pages tested could not be accessed via keyboard only, leaving elements like items within a carousel completely inaccessible to keyboard and voice activation users. This fails the Web Content Accessibility Guidelines version 2.1 (A) guideline 2.1.1 Keyboard.
  • Some of the in-page links do not work as expected for people using a keyboard to navigate the website. This fails the Web Content Accessibility Guidelines version 2.1 (A) guideline 2.4.1 Bypass Blocks.
  • There are images on the website that have been given alternative text that is a duplication of other images. This does not provide any meaningful content for screen-reader users and fails the Web Content Accessibility Guidelines version 2.1 (A) guideline 1.1.1 Non-text Content.
  • A number of areas fall below the recommended minimum colour-contrast requirements, making some content difficult for users with low vision to read. This fails the Web Content Accessibility Guidelines version 2.1 (AA) guideline 1.4.3 Contrast (Minimum).
  • Content is also sometimes lost when a user inverts the colours to high contrast. For example, when applying both magnification and colour inversion to the hamburger menu on mobile, the menu disappears and cannot be seen. This fails the Web Content Accessibility Guidelines version 2.1 (AA) guideline 1.1.1 Non-Text Contentguideline 1.3.1 Info and Relationships and guideline 1.4.8 Visual Presentation.
  • When a page is magnified to 400%, users cannot navigate the pages easily, having to scroll both horizontally and vertically. This fails the Web Content Accessibility Guidelines version 2.1 (AA) guideline 1.4.10 Reflow.

Disproportionate burden

There are a significant number of accessibility issues with this website, as listed in the previous section.

We have assessed the cost of fixing issues and we believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. This is because we will be retiring this website shortly.

What we are doing to improve accessibility

We are retiring this website and expect to have a new website in place that will be fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standards by April 2021.

Preparation of this accessibility statement

This statement was prepared on 18 September 2020. It was last reviewed on 18 September 2020.

The website was last reviewed for accessibility compliance on 31 July 2020 by the Digital Accessibility Centre. The audit report has been provided as a PDF file and is available on request by emailing partnerships@phe.gov.uk.